In today’s dynamic and competitive workplace, you need to keep pace with the latest trends and best practices in managing people. The aim of this programme is to provide participants with the knowledge and skills required to manage people and other resources daily to help achieve management objectives. This requires equipping students with know-how in the areas of personnel management, communication, planning, organizing, leadership, motivation and evaluation, as well as a range of business skills.

TARGET AUDIENCE

1. 1. Existing team leaders and supervisors who wish to gain a formal accredited qualification in Supervisory Management.
   2. Newly appointed team leaders and supervisors who wish to learn how to manage operations, people and teams.
   3. Managers in business who have direct reports and wish to learn best-practice techniques for managing people through teamwork in supervisory management.

LEARNING OUTCOME

1. 1. 1. Understand how to develop and maintain effective working relationships to achieve objectives.
      2. Be able to safeguard the welfare of the team in the working environment.
      3. Understand how to use methods of communication to achieve the management objectives.
      4. Explain employer rights and employee responsibilities within the scope of OSHA.
      5. Understand the organizational requirements for a leader and leadership style.

COVERAGE

1. 1. First Line Managerial Skills for Supervisors
   2. Leadership and Improving Team Performance by Supervisors
   3. Supervisor as a Communicator
   4. Security, Safety and Health at Workplace for Supervisors
   5. The Art of Problem Solving and Decision Making for Supervisors